I cannot access XPM

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• How to access Xero workflow/ practice manager?

  If you have not received the invitation for Xero Practice Manager, please email support@accountsnextgen.com.au and we will resend the invitation link to your registered email.

• Why are the program topics locked? Can I start Xero and MYOB at the same time?

  Interns are expected to follow the order of the program. Your modules will be unlocked when you finish the previous required modules and pass the assessments. We recommend interns to focus on one software at a time, so you cannot start Xero and MYOB ...

• Why is my GST amount in Xero different to the amount on invoice?

  Please select the right tax code and rates in Xero.One common mistake is made between GST inclusive or exclusive.

• Is it compulsory to do the Xero Advisor certificate?

  Yes, it is compulsory to do the Xero Advisor certificate. Only after uploading the xero certificate, your Xero program would be finished and completion certificate would be generated.

• Can we have access to lecture materials or software after program expiry?

  We provide limited access to course materials and training software. You can access resources after program expiry through our subscription plan. The cost will be $70 per week